1. Our Commitment

Weiguang Energy ("we", "us" or "our") recognizes the importance of personal information and is committed to protecting your privacy through stringent management measures and technical safeguards. This policy explains how we collect, use, store, and share your information when you use our official website (www.weiguangenergy.com) and related services.

2. Scope of Information Collection

2.1 Information Provided by You

Inquiries & Contacts: Name, phone number, email address, company name (via website forms or customer service channels)

Business Cooperation: Job title, business requirements

Subscription Services: Email address (for receiving industry reports or product updates)

2.2 Automatically Collected Technical Information

Device & Access Logs: IP address, browser type, operating system, access time, page navigation paths (using Cookies and similar technologies)

Website Performance Data: Loading speed, error reports (collected through analytics tools like Google Analytics, anonymized where applicable)

3. Purposes of Information Use

We strictly adhere to the "Minimally Necessary" principle, processing your information only for the following purposes:

Business Response & Service Delivery: To address product inquiries, technical support requests, or business cooperation negotiations using your provided name, phone number, email, and company details; may include sending product materials or contracts.

Website Operations & Experience Optimization: To analyze traffic distribution and functional stability (e.g., diagnosing loading errors) using anonymized technical data (IP address, device type, browsing history), thereby improving page responsiveness and usability.

Information Distribution Services: To send energy market insights, product updates, or event invitations to your subscribed email address (each email contains an unsubscribe link).

Security Protection & Legal Compliance: To identify cyber threats (e.g., via high-frequency IP monitoring) and comply with lawful requests from judicial authorities.

4. Cookies and Tracking Technologies

Essential Cookies: Ensure core website functionality (e.g., login status, shopping cart). Disabling these may impair service availability.

Analytical Cookies: Collect aggregated data via tools like Baidu Analytics to optimize user experience. You may reject these through browser settings.

Advertising Cookies: We DO NOT currently use targeted advertising cookies on our website.

5. Information Sharing and Disclosure

We share information only under these circumstances:

With your explicit consent

For essential services: With contracted cloud service providers (e.g., Alibaba Cloud) or customer support system vendors under confidentiality agreements。

For legal compliance: To respond to lawful subpoenas or litigation requests。

For corporate transactions: During mergers, acquisitions, or asset transfers (transferees must comply with this policy)

Critical Commitment: We DO NOT sell or rent your personal information to third-party marketing agencies.

6. Cross-Border Data Transfers

Where business requires (e.g., overseas server maintenance), we transfer data using legally recognized mechanisms (e.g., GDPR Standard Contractual Clauses).

All cross-border transfers undergo security impact assessments with encryption of critical data.

7. Your Rights

You have the right to:

Access & Copy: Request access to your personal information held by us

Correct & Supplement: Update inaccurate or incomplete information

Delete Account: Request account deletion via wg@weiguangenergy.com

Withdraw Consent: Unsubscribe from emails (via link in each email) or disable Cookies

8. Children's Privacy Protection

Our services are NOT directed at users under 16. If we discover accidental collection of children's data, we will delete it immediately.

9. Policy Updates

Updated versions will be announced on our website 7 days in advance. Material changes will be notified to registered users via email.

Historical versions archived at: [Link to archive page]

10. Contact Us

For privacy-related questions or complaints, contact:

Privacy Officer: wg@weiguangenergy.com

Mailing Address: Legal Department, Weiguang Energy, Bi Yuan 2nd Road, Chang'an District, Xi'an, China (Postcode: 710100)

We will respond within 15 business days.